* The oils are all
natural the rest of the products have some safe plant extracts.

* Firstly, you need
to understand your hair type better. After you’ve determined whether the scalp
is oily, dry, or sensitive, you can buy a suitable product that targets the
problem. However, we also offer one-on-one consultations. 

* The one-on-one
consultation is a session with the founder of the brand Miss Ritu Gehani, who
has multiple decades of experience in the hair-care industry since 1999. This
consultation can be done online or offline according to your preference, where
we will address all your concerns & see through if you need any customized
product.

* A detailed talk
about your scalp and hair issues, guidance on safe products, how to use them,
how often to use them, the quantity to use, a healthy diet plan, holistic
lifestyle shifts if needed, and a second review consultation within 45-90 days
to compare before and after results. 

* Please reach out on
the WhatsApp helpline number +919820160108. . The team can assist you during working
hours and book the appointment on your preferred day & time. 

* You will surely see
visibly positive results with regular usage of the products, as anything
natural or plant-extracted needs a regular application for the best results.

* Being a natural
plant-based brand, we select the best herbs, pure oils, and extracts to ensure
safe results. You need to use a minimum quantity, and the product lasts longer,
making it very cost-effective.

* Yes, please use the
required combo pack as per your concerns three times a week for the first 45
days. Take a before and after picture to see the results.

* Please message
'JOIN COMMUNITY' along with your name, email ID, and local contact number to
our WhatsApp helpline number +919820160108. . The team will guide you with the
information.

* Please message your
concerns to our helpline WhatsApp number +919820160108. , the team will guide
you with the information.

    You can directly order on our website and
follow these steps.

     • Click on the product you would like to
purchase

     • Click "Add to cart"(From here
you can continue to add more items to cart or 

       proceed to check out)

     • Review your cart by clicking the bag
icon on the top of the page

     • Proceed to check out

     • Fill in the shipping address and select
your desired shipping method.

     • Select your desired payment method and
fill in the payment and billing 

      information

     • Click "Pay now"

     Once it's all completed we will email you
the order confirmation email. Make sure   
you enter a correct email and shipping address.

We will ship out your
order within 4-6 days. Once the order is shipped out you will receive a
shipping confirmation email

We list all the prices in
INR (RS.).

If you added a wrong a
shipping address or need to change the address,

please email
info@thehairkitchen.com

with your order
references (your name, order # (e.g. #HP123456) or email address associated the
order)

The address can be
changed/corrected if we haven't shipped the items out yet. We mostly ship the
items out the following day, so please inform us as soon as you can.

The shipping usually
takes 4-5 days. Shipping could occasionally be delayed due to
reason beyond our control like weather or pandemic.

If your shipping take
longer than time stated above,

please email us at
info@thehairkitchen.com

with your order
references (your name, order # or email address associated the order)

We have a dedicated
shipping staff who would gladly assist you with the issue.

Still haven’t received
your order even though your order status says “delivered”? Try checking with
your neighbors first to make sure the package didn’t get delivered to their
house instead. Sometimes, mail carriers leave packages at nearby doors by mistake
(oops!).

Occasionally they will
mark packages as "Delivered" before they've actually left the package
at your address. Typically they show up within 24-48 hours after being marked
as "Delivered", so hang tight for a day or two!

If you don’t have any
luck there and you still haven't received your package after 48 hours of it
being marked as "delivered", just contact us at info@thehairkitchen.com
and send us your name, order# (e.g. #HP123456), the email used to place your
order. We’ll open a special investigation with delivery Partner and get back to
you ASAP with more details on your package status.